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                                    Homeland Security: A Needs Assessment 
                                    By 
                                    Lieutenant Raymond E. Foster, LAPD (ret.), MPA 
                                      
                                    The State 
                                    of Preparedness 
                                                
                                    In June 2003, the International Association of Chiefs of Police announced the 
                                    results of their Homeland Security Preparedness Survey.  The survey, sponsored 
                                    by ITT Industries, was sent to more than 17,000 state and local law enforcement 
                                    agencies[i].  
                                    The results of the survey were not surprising; nine out of ten law enforcement 
                                    agencies did not feel they were adequately prepared to prevent or respond to a 
                                    terrorist event.  Moreover, police officers across the nation identified 
                                    among the keys issues were interagency communication, specialized equipment and 
                                    the lack of sufficient training.  
                                                
                                    It is not just police officers who feel unprepared.  In a 2004, the U.S. 
                                    Conference of Mayors released a report that said 44% of the cities surveyed had 
                                    responded to a multi-agency incident within the last twelve months wherein a 
                                    lack of interagency communication made operations difficult and, 88% reported 
                                    they lacked interoperability with federal Homeland Security agencies[ii].
                                     
                                                
                                    Although it is clear that emergency personnel are lacking in our preparedness, 
                                    not all of the information is negative.  For instance, a recent a survey of city 
                                    and county managers revealed that spending on communications, equipment and 
                                    training is increasing; however, in order to increase our ability to prevent 
                                    and/or respond to terrorist incidents we must begin to conduct a systematic 
                                    analysis of the threat[iii].  
                                    In other words, our current state of preparedness will not increase until we 
                                    have a way to analyze the threats, targets and our needs.  A technique that can 
                                    facilitate our journey to preparedness is Needs Assessment. 
                                    Needs 
                                    Assessment 
                                                
                                    Needs Assessment is a type of action research that looks at the difference 
                                    between what is and what should be.  Although a Needs Assessment is a 
                                    formal, systematic way of discovering our weaknesses and planning for the 
                                    future, it is something we do informally throughout the day.    Making a list 
                                    for the grocery store is a simple Needs Assessment.  What is in the panty and 
                                    what you want to cook give you an idea of what you need from the store.  
                                    However, an understanding of how to conduct a formal Needs Assessment can be 
                                    critical for the emergency planner, especially one that intends to seek grant 
                                    monies to fulfill unmet needs.   
                                                
                                    In the arena of preparedness, a Needs Assessment begins with an analysis of what 
                                    could happen.  What are the potential terrorist targets in your jurisdiction?  
                                    This is a creative process that calls for us to imagine what terrorists could 
                                    do.  However, a distinction might be made between the fantastical imagination 
                                    and the practical imagination. Over the years, terrorists have shown themselves 
                                    to be disturbingly practical and resourceful, putting mundane tools like 
                                    traditional explosives and airplanes to terrible use[iv].  
                                    As an example, is it more practical to plan for terrorists detonating a nuclear 
                                    device in a small town or to plan for terrorist using conventional explosives on 
                                    a tanker truck containing poisonous gas?  Both are possible, but which is more 
                                    likely? 
                                    Outcome 
                                    and Probabilities 
                                                
                                    Through this process we begin to identify potential terrorist targets.  Once 
                                    potential targets are identified the planner should then begin to assess the 
                                    current state of the target and the jurisdictions current ability to strengthen 
                                    or protect the target.  An analysis of current ability leads to an analysis of 
                                    what is lacking.   
                                                
                                    Typically, once targets are examined and analyzed they are then ranked according 
                                    to their level of risk[v].  
                                    By risk we mean a combination of the probability that an event will happen 
                                    combined with the potential outcome.  One method of ranking risk is through the 
                                    use of a 2X2 matrix. 
                                           
                                     
                                    
                                    | High |  |  |  |  
                                    | Outcome | Moderate Risk | High Risk |  |  
                                    | Low Risk | Moderate Risk |  |  
                                    | Low | Probability | High |    
                                                
                                    This matrix may give us a helpful way to rank and prioritize our resources and 
                                    planning.  Consider that a potential incident with a high outcome and high 
                                    probability of occurrence would be ranked over a potential incident with low 
                                    outcome and low probability.  Take a moment and classify the detonation of a 
                                    nuclear device in a small town.  It would be a high outcome, yet low probability 
                                    event and therefore a moderate risk.  The chemical tanker explosion might be 
                                    considered both high outcome and high probability, making it a high risk.  Once 
                                    ranked, the locations are evaluated as to their current state and then their 
                                    needs to bring them to a full state of preparedness[vi]. 
                                    
                                    All-Hazards Model 
                                                
                                    The All-Hazards Model of emergency preparedness was developed by the National 
                                    Governors Association during the 1970s[vii].  
                                    Essentially, All-Hazards is a planning model which considers mitigation, 
                                    preparedness, response and recovery as a total planning package. As first 
                                    responders and emergency planners, if we view planning for terrorism as 
                                    All-Hazards planning we stand to reap greater benefits.  This requires that we 
                                    view "counterterrorism as part of general emergency preparedness and response.  
                                    By doing so emergency planners and first responders can use their resources to 
                                    prepare for the remote possibility of a terrorist attack and prepare for the 
                                    more likely disasters such as tornados, fires, floods and earthquakes[viii]. 
                                      For example, your response to a hazardous material spill, whether intentional 
                                    or accidental, is going to be remarkably similar.  There is a distinct 
                                    difference between traditional All-Hazards planning and the incorporation of 
                                    terrorism into emergency planning.  While response is similar to an accidental 
                                    chemical spill and an intentionally explored chemical truck, prevention can be 
                                    significantly different.   
                                                
                                    At certain points planning for terrorism may be somewhat different from general 
                                    emergency planning because we are thinking in terms of preventing terrorism by 
                                    making it more difficult to complete an attack and by disrupting terrorist 
                                    activities through law enforcement.  Even so, as you begin to examine the needs 
                                    for each location it is very likely that combining our counterterrorism efforts 
                                    with general emergency planning with give us greater insights. Moreover, this 
                                    comprehensive approach to Needs Assessment and emergency planning works well 
                                    with the Federal Emergency Management Agency's (FEMA) Integrated Emergency 
                                    Management System[ix]. 
                                    Ranking 
                                    Needs 
                                                
                                    Once the locations have been rank and analyzed the preparation of a second 
                                    matrix may help in establishing agency need priorities.  In the table below, the 
                                    locations are listed vertically while all of the different needs are listed 
                                    horizontally.  Note that not all of the locations need the same resources for 
                                    improved preparedness.  Yet, patterns emerge.  In a time of scarce resources 
                                    this type of matrix can assist in making decisions about funding and 
                                    acquisitions.  Essentially, getting the most protection for our efforts. 
                                     
                                      
                                    
                                    | Location | Interoperability | Access Control | Surveillance Cameras | HazMat Suits | Metal Detector |  
                                    | Ajax Chemicals | 
                                    X | 
                                      | 
                                    X | 
                                    X | 
                                      |  
                                    | Grade School | 
                                    X | 
                                    X | 
                                      | 
                                      | 
                                    X |  
                                    | Power Station | 
                                    X | 
                                      | 
                                      | 
                                      | 
                                      |  
                                    | Freight Yard | 
                                    X | 
                                      | 
                                      | 
                                    X | 
                                      |  
                                      
                                                
                                    In the matrix above, it is clear that improvements in interoperability will 
                                    impact all four locations.  It is also clear that obtaining hazardous material 
                                    protection gear will have an impact on preparedness at two locations  the 
                                    chemical plant and the freight yard.   With this type of Needs Assessment 
                                    emergency planners can not only make good decisions on community preparedness, 
                                    but they have significant information to provide funding authorities. This type 
                                    of Needs Assessment Model works equally well when looking at family, individual 
                                    and community needs. 
                                    
                                    Start 
                                    at Home 
                                    
                                                There is growing concern about the consequences of military
                                    
                                    deployment on families. This is especially true for the children of military 
                                    personnel.  Similarly, your family copes with anxiety created by your 
                                    profession.  It is likely that each time you leave the house your family feels 
                                    anxious because of what they have heard in the media, from friends, neighbors 
                                    and even extended family about police work. Terrorist incidents may heighten 
                                    your family's concern for you safety. And, of course, this is a two-way 
                                    street.  
                                    
                                                Educating your family will make them feel more comfortable
                                    and 
                                    knowing your family is safe will make you a better first responder.  Actions 
                                    at home begin with recognizing your family knows something about terrorism and 
                                    have made vague connections on how it may affect you, and them.  Quite 
                                    frankly, if you don't provide them with information someone else will; and, 
                                    your family's imagination will fill in the rest.  Consider a conversation with 
                                    your eleven year old.  He or she tells you about what they learned in school 
                                    concerning the tsunami in the Indian Ocean.  Is your child telling you about 
                                    the tsunami or are they opening the door on your family's safety? Often times, 
                                    when people express concerns about disasters they are really thinking about 
                                    what could happen to them. You must reassure your family, be available and 
                                    provide them with information they can understand.  
                                    
                                                Consider using the All-Hazards model for family education. 
                                    By 
                                    placing terrorism alongside other potentially life-threatening hazards you can 
                                    both educate and reassure.  Moreover, All-Hazards planning is empowerment.  It 
                                    provides action steps which give people a sense of control over events.  It is 
                                    also critically important to take action with your family.  Of course, actions 
                                    speak louder than words.  But, there is also something inherently powerful in 
                                    doing and leading by doing.  
                                    
                                                A starting point could be FEMAs website. There you can
                                    learn what 
                                    to tell you children, how to shelter-in-place, develop personalized emergency 
                                    plans and find a multitude of information on all types of disasters and 
                                    emergencies.  The critical points are to talk with your family, provide them 
                                    with a sense of control and help them prepare. 
                                    Your 
                                    Survival 
                                    
                                                If you become a casualty through injury or contamination
                                    your 
                                    response is more than ineffective, it adds to the problem.  As with the 
                                    response to any tactical problem, the more information you have the better 
                                    your response.  Returning to the All-Hazards model a terrorist incident 
                                    generally consists of a combination of the indicators.  These indications are 
                                    crime and mass casualty.  A primary difference between a crime scene and a 
                                    terrorist incident is response. Simply put, police officers should consider 
                                    delaying entry into the zone of a terrorist incident until personnel with 
                                    specialized equipment arrive.  With mass casualty events this may be 
                                    personally difficult.  However, the nature of chemical, biological and 
                                    radiological weapons (or, perhaps secondary devices) makes delayed entry a 
                                    critical safety factor. 
                                    
                                                The only way that you can learn about the indicators of
                                    a 
                                    terrorist incident is through training.  Indeed, training is the first stop on 
                                    your journey to terrorist preparedness.  One of the over-riding themes of all 
                                    of the surveys on preparedness is the lack of training for first responders, 
                                    particularly law enforcement personnel.  Although your agency may not be able 
                                    to provide you with training, you must seek it out.  At a minimum, all law 
                                    enforcement personnel should take the FEMA Independent Study programs: Basic 
                                    Incident Command System; Disaster Basics; National Incident Management System; 
                                    and, Emergency Response to Terrorism. You should seek out information (again, 
                                    much of which is available at the FEMA and READY.GOV) on sheltering-in-place, 
                                    response to chemical, biological or radiological events and, general disaster 
                                    response.  
                                    
                                                 Your next step at personal survival should be the
                                    inclusion of 
                                    terrorism/disaster related tools and resources in your equipment bag.  By 
                                    using the Needs Assessment format you can develop a list of items to promote 
                                    survival and comfort. Equipment needs can be universal blood borne pathogen 
                                    protection, water, maps, etc. At a minimum you should obtain a copy of the 
                                    Department of Transportations (DOT) Emergency Response Guide book (ERG2004).  
                                    This guide is freely available from the DOT and a copy is available for 
                                    download at their website.  
                                    
                                                Finally, train!  In any emergency you will default
                                    to the level of 
                                    your training.  Often times, the best training takes place outside the 
                                    classroom and in-between radio calls.  Take some time and meet with your 
                                    partners. Conduct table top exercises over coffee.  Conduct what if drills 
                                    in the field  practice your response, command post protocols and other 
                                    skills.  
                                    Your 
                                    Beat 
                                    
                                                Even if your agency does not undertake an official Needs
                                    
                                    Assessment you can conduct one for your beat.  Every cop knows that to really 
                                    dig out the crime on your beat you must first learn what is normal.  Knowing 
                                    your beats normal patterns causes you to spot the unusual  the person that 
                                    doesn't belong; the car that shouldn't be there; or, the business that should 
                                    be closed.  As you work your beat, take special note of strategic locations 
                                    and potential targets.   
                                    
                                                Now is the time to look at these locations.  Suppose
                                    you have a 
                                    chemical processing plant on your beat.  As we examined in the first part of 
                                    this article, you begin Needs Assessment by examining the threats - What 
                                    chemicals are found in the plant?  How do the chemicals affect your response?  
                                    In what ways is the location vulnerable? Once potential targets have been 
                                    identified you can begin to fill-in-the-blanks on your response.  For 
                                    instance, where is the nearest command post location that is typically uphill 
                                    and upwind of the location?   
                                    
                                                As you gather information about potential targets on your
                                    beat you 
                                    can share your findings with the other shifts, and the people responsible for 
                                    those locations.  Sharing information about response and preparedness with 
                                    community members and business owners promotes preparedness.  As you explore 
                                    the potential targets on your beat, you will probably find that some locations 
                                    already have plans and are willing to include you.  Your survival as a first 
                                    responder depends on your skills, knowledge and equipment.  Combing your 
                                    family planning, personal survival skills and a Needs Assessment of your 
                                    personal beat is a powerful method of increasing preparedness; and, perhaps 
                                    moving your agency toward readiness. 
                                    Your 
                                    Organization 
                                    
                                                Personally taking a proactive stance toward terrorism response
                                    and 
                                    planning for your family, your personal survival and your beat moves your 
                                    entire agency a little bit in the right direction.  As your skills and 
                                    expertise in preparedness increase you may have the opportunity to participate 
                                    in agency planning.  Indeed, expertise often begets opportunity.  The more you 
                                    train and plan personally, the more valuable you become to your agency. 
                                    
                                                If you find you self involved in agency-wide planning it
                                    is 
                                    critical to remember the All-Hazards model of planning and response is meant 
                                    to engender cooperation from all government, non-government, business and 
                                    community members.  The idea is to take the strengths and talents of all 
                                    stakeholders and combine to make ourselves safer against the terrorist. 
                                     Although law enforcement might take a lead role, this is one instance where 
                                    the idea of partnerships is critical.   
                                    
                                                In addition cooperating with the stakeholders in your 
                                    jurisdiction, planning must take into consideration your neighbors.  Consider 
                                    how difficult it is to communicate with the street maintenance department in 
                                    your own jurisdiction.  The level of difficulty substantially increases when 
                                    multiple agencies from multiple jurisdictions work the same problem. What if 
                                    the street maintenance department in an adjacent jurisdiction has a piece of 
                                    heavy equipment you need?  How difficult will it be to communicate that need 
                                    across jurisdictional lines?  In the next article we will be looking closely 
                                    at the National Incident Management System (NIMS) and the National Response 
                                    Plan (NRP).  Both are means to foster interagency and inter-jurisdictional 
                                    cooperation. 
 
 
                                    
                                    
                                    
                                    [i]
                                    
                                    Galloway, G. (2004). Tools to help educate state and local officials. The 
                                    Police Chief, 71(1) 
                                    
                                    
                                    
                                    [ii]
                                    
                                    Howle, E. (2004). Surveys track security funds, communication. American City 
                                    and County, 119(9) 10-12 
                                    
                                    
                                    
                                    [iii] 
                                    Homeland Security (2004). American City and County. 119(3), 4-6 
                                    
                                        
                                        
                                        [iv] 
                                        Shadel, B., Chen, J., Newkirk, R., Lawrence, S. Clements, B. & Evans, R. 
                                        (2001). Bioterrorism risk perceptions and educational needs of public health 
                                        professionals before and after September 11, 2001: A national needs survey. 
                                        Journal of Public Health Management & Practice, 10(4), 282-290. 
                                        
                                        
                                        
                                        [v]
                                    
                                        Kemp, R. (2004). Homeland security: suggestions from the best practices in 
                                        America. Contemporary Review. 284(1660), 257-265. 
                                        
                                        
                                        
                                        [vii] 
                                        Waugh, W. (2000). Living with hazards dealing with disasters. M.E. Sharpe, 
                                        Armonk, New York 
                                        
                                        
                                        
                                        [viii] 
                                        Shadel, B., Chen, J., Newkirk, R., Lawrence, S. Clements, B. & Evans, R. 
                                        (2001). Bioterrorism risk perceptions and educational needs of public health 
                                        professionals before and after September 11, 2001: A national needs survey. 
                                        Journal of Public Health Management & Practice, 10(4), 282-290. |